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MsDevin92
Joined: 23 Oct 2007 Posts: 47446
HP: 95 MP: 5 Lives: 0
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Posted: Fri Nov 14, 2008 7:00 pm
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I came home from a meeting with my teacher at the mall today, and my laptop is NOT working. Every time I start it up or open a program- even clicking on my account symbol to log in- it freezes and goes black, tells me it can't bring up my security logon information or that it just failed to start as a whole, and shuts down again. I've restarted it a million times and have gone through just as many disc checks or safe mode launches. Right now, it's doing a startup repair, but that might take a while- they said could be over an hour- and I'm stuck on the downstairs computer.
Any ideas? |
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MsDevin92
Joined: 23 Oct 2007 Posts: 47446
HP: 95 MP: 5 Lives: 0
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Posted: Fri Nov 14, 2008 7:36 pm
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NOW THE COMPUTER HAS KILLED MY KITTEN, REPLY AND HELP ME DICKFACES. >:C |
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Blue Eyes wins. Captain Blue
Joined: 21 May 2007 Posts: 15314
HP: 95 MP: 10 Lives: 2
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Posted: Fri Nov 14, 2008 7:39 pm
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Reformat the hard drive. That's the best you can do. |
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High Priestess Paula Count_Bleck
Joined: 27 Apr 2007 Posts: 29980
HP: 30 MP: 2 Lives: 9
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Posted: Fri Nov 14, 2008 7:40 pm
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I'd have to say the same as Blue. You'd also need to reinstall your OS afterwords. |
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MsDevin92
Joined: 23 Oct 2007 Posts: 47446
HP: 95 MP: 5 Lives: 0
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Posted: Fri Nov 14, 2008 7:40 pm
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Blue the Justice wrote: | Reformat the hard drive. That's the best you can do. |
How do I do this plx. |
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Blue Eyes wins. Captain Blue
Joined: 21 May 2007 Posts: 15314
HP: 95 MP: 10 Lives: 2
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Posted: Fri Nov 14, 2008 7:54 pm
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Insert the windows XP/Vista disc, and turn on the computer. It'll get rid of everything on the comp, but it'll be completely clean. Oh, and you'll need the product code or something. Make sure you have the disc and the code before you do the reformatting. |
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MsDevin92
Joined: 23 Oct 2007 Posts: 47446
HP: 95 MP: 5 Lives: 0
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Posted: Fri Nov 14, 2008 7:56 pm
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Blue the Justice wrote: | Insert the windows XP/Vista disc, and turn on the computer. It'll get rid of everything on the comp, but it'll be completely clean. Oh, and you'll need the product code or something. Make sure you have the disc and the code before you do the reformatting. |
...I can't do that. My picture and document files were carried over from my old laptop, and it's broken now. |
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Paper Peach
Joined: 27 Jun 2007 Posts: 4226
HP: 14 MP: 2 Lives: 0
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Posted: Fri Nov 14, 2008 9:07 pm
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Here's a tip, call the microsoft support, but if you hear and Indian accent, hang up. They have a support center in India and in Houston, Texas. If you get a Texan accent, or one that isn't Indian then you should talk, but DO NOT ERASE YOUR HARDDRIVE UNTIL IT IS ABSOLUTELY NESSESARY.
When our comp messed up, we called and some Indian guy told us to erase the harddriv. During the process he hung up. Next guy we get tells us we needed to buy a recovery disk until my mom finally screamed, "I DON'T WANT A CRAGGING RECOVERY DISK! I HAVE NO CRAGGING DATA! Eventually we shipped it off to the HP company and found out it that the fan stopped working and the computer ended up going into a security thing where it shut off to prevent damage to the hardware.
So, call the dudes until you an American, but whatever you do, DON'T LISTEN TO THE INDIAN GUY!!!!!
But if all else fails, send it to the manufacturer. They will be able to find out the problem, and if all else fails, remove your harddrive and save it. |
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Typhoon Typhoon™ Dead
Joined: 13 May 2007 Posts: 17329
HP: 0 MP: 2 Lives: 0
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Posted: Fri Nov 14, 2008 9:14 pm
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Paper Peach wrote: |
we called and some Indian guy told us to erase the harddriv. During the process he hung up. Next guy we get tells us we needed to buy a recovery disk until my mom finally screamed, "I DON'T WANT A CRAGGING RECOVERY DISK! I HAVE NO CRAGGING DATA! Eventually we shipped it off to the HP company and found out it that the fan stopped working and the computer ended up going into a security thing where it shut off to prevent damage to the hardware.
So, call the dudes until you an American, but whatever you do, DON'T LISTEN TO THE INDIAN GUY!!!!!
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Honk honk, same thing happened to us.
Best listen to her, call the company about your troubles. |
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MsDevin92
Joined: 23 Oct 2007 Posts: 47446
HP: 95 MP: 5 Lives: 0
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Posted: Fri Nov 14, 2008 9:35 pm
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Oh Christ, I got the Indian guy, but he's directing me to someone else.
EDIT: *crag* HUNG UP. |
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Paper Peach
Joined: 27 Jun 2007 Posts: 4226
HP: 14 MP: 2 Lives: 0
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Posted: Fri Nov 14, 2008 11:51 pm
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Yes, they tend to do that when you need them the most. That or put you on hold D: BTW, I appologize fr mah awefull spelings. It's hrd 2 tape in the dark. |
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Psst... Die4Less Vampire
Joined: 02 Jul 2008 Posts: 3681
HP: 95 MP: 0 Lives: 2
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Posted: Sat Nov 15, 2008 2:22 am
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Paper Peach wrote: | Here's a tip, call the microsoft support, but if you hear and Indian accent, hang up. They have a support center in India and in Houston, Texas. If you get a Texan accent, or one that isn't Indian then you should talk, but DO NOT ERASE YOUR HARDDRIVE UNTIL IT IS ABSOLUTELY NESSESARY.
When our comp messed up, we called and some Indian guy told us to erase the harddriv. During the process he hung up. Next guy we get tells us we needed to buy a recovery disk until my mom finally screamed, "I DON'T WANT A CRAGGING RECOVERY DISK! I HAVE NO CRAGGING DATA! Eventually we shipped it off to the HP company and found out it that the fan stopped working and the computer ended up going into a security thing where it shut off to prevent damage to the hardware.
So, call the dudes until you an American, but whatever you do, DON'T LISTEN TO THE INDIAN GUY!!!!!
But if all else fails, send it to the manufacturer. They will be able to find out the problem, and if all else fails, remove your harddrive and save it. |
RACIST! OMG!
Yeah, when my comp did this, I got an Indian guy when I called, but he helped me. |
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