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How to get your GHIII replacement disk (or refund)
 
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Elite Nerr
Francis



Joined: 16 Apr 2007
Posts: 6974

HP: 50 MP: 3 Lives: 0



PostPosted: Tue Feb 26, 2008 9:13 am   Reply with quote

http://www.activisiongameexchange.com
Basically you mail them your game, and then they mail you a new one that has audio in stereo and surround sound. It sucks that you have to be without your game for a while though Sad It would have been nice if they had included some bonus content for our trouble.

UPDATE:You now have until August 31, 2008 and you get a free GHIII faceplate in addition to the remastered disc.

Quote:
As you know, some consumers have not been able to enjoy the full audio output of Dolby Pro Logic II on Wii version of Guitar HeroŽ III: Legends of Rock. Activision has worked with Nintendo to improve the audio experience and has re-mastered the game. We are offering Wii consumers who have Dolby capabilities or audio issues free replacement discs. To register for your free replacement disc, please fill out the following information.

Once you have registered, we will send you a disc replacement package which will consist of exchange instructions, Replacement Disc Claim Form, and postage paid envelope for you to return your current copy of the Wii version of Guitar HeroŽ III: Legends of Rock. Once you receive your package, please complete the claim form and return your original game as directed. As long as we receive your game and a completed claim form postmarked no later than August 31, 2008, we will process your exchange and send you a replacement game for free.

Please note that if you register for a replacement disc, but do not return your original copy of the Wii version of Guitar HeroŽ III: Legends of Rock, you will not be sent a replacement game. Once we receive your original game, we will not be returning it to you. You will only receive the replacement game. Additionally, if you return a copy of Guitar HeroŽ III: Legends of Rock for any other console than the Wii, or if you send us another Activision game, we will not send you a replacement disc.

We apologize for any inconvenience this may have caused and thank you for your support and patience.


The other option is to get a refund which requires mailing the game and guitar to them, and they will send you $132 (game + shipping)
http://www.activisiongameexchange.com/OtherOffers.aspx


Last edited by Francis on Tue Apr 08, 2008 1:58 pm; edited 2 times in total
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Francis' Fort Garage Sale    
Apparently missed a lot
LudwigVonKoopa
Vampire


Joined: 01 Sep 2007
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PostPosted: Tue Feb 26, 2008 9:37 am   Reply with quote

Cool!
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Stuff Mart    
The Axolotl Sympathist
Geno
Werewolf


Joined: 26 Jul 2007
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PostPosted: Tue Feb 26, 2008 11:15 am   Reply with quote

I'm getting the full refund... My guitar's screwed up as well (the yellow and blue fret buttons are constantly sticking and staying held in...), so this really helps.
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Geno's Tree    
Black Yoshi
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Joined: 17 Jun 2007
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PostPosted: Tue Feb 26, 2008 2:44 pm   Reply with quote

*goes to grab game*

It's about time. I was wondering when they would be doing this...
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The Domain of Secrets    
Super Cyber Mario
Burning Vampire


Joined: 08 Oct 2007
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PostPosted: Wed Feb 27, 2008 8:22 am   Reply with quote

I have been looking for this for a while. Thank you Francis.
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Cyber Shop    
Elite Nerr
Francis



Joined: 16 Apr 2007
Posts: 6974

HP: 50 MP: 3 Lives: 0



PostPosted: Tue Apr 08, 2008 1:56 pm   Reply with quote

UPDATE: http://www.gamespot.com/news/6188893.html

As per the settlement, Activision's replacement program will extend until August 31, 2008, and grant all purchasers who submit a valid replacement request a free GHIII faceplate in addition to a remastered disc. Further, Activision can longer manufacture the offending edition of GHIII. The reached agreement encompass games sold in the US only.
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Francis' Fort Garage Sale    
Super Cyber Mario
Burning Vampire


Joined: 08 Oct 2007
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PostPosted: Tue Apr 08, 2008 7:23 pm   Reply with quote

Aw crap. I just got the remastered disc back and I could've gotten a free faceplate... Is there a way for me to get just the plate?
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Cyber Shop    
King of Fuzzies
Fuzzy gone wild



Joined: 09 Apr 2008
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PostPosted: Wed Apr 09, 2008 9:40 pm   Reply with quote

Don't worry about getting your faceplate. I got the faceplate by complete surprise like a month after I got my replacement disc (I hadn't even heard of getting a faceplate, so it was a nice surpise). It's really cool-looking though.

If you want to know what it looks like before you get it:

It's red with a bunch of designs and a giant phoenix in the background. MAN is it cool looking!
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