BioWare Ireland is a 'kind of sister studio' to BioWare Austin, offering various levels of support
BioWare's Austin studio had some assistance in developing Star Wars: The Old Republic, which label heads Greg Zeschuk and Ray Muzyka have described in the past as a collaboration between BioWare Austin, Edmonton, and Mythic. As it turns out, BioWare Ireland is yet another crucial component of The Old Republic's development harem, assisting the game with "multiple dimensions of support," from quality assurance to localization to networking. And that may not be all that the Ireland studio will be up to in the coming years.
"That's where it is right now," Zeschuk told me, before he noted that "over time, we'll see." For now, the Galway-based office is primarily focused on making sure SW:TOR servers aren't crashing and players aren't furious. "It's really a reflection of how important we value the service," Muzyka added. "The commitment as a premium service subscription game is to support it with high quality service every step of the way." BioWare apparently thought that commitment serious enough to bring on approximately 400 new employees to man its Ireland location.
And with initial subscriber numbers still on the rise, it looks like that commitment will pay off, at least in the short term. In the long run, however ... well, let's just say it won't be shocking to see the Ireland studio transform into something more than strictly support.
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