Batman: Arkham City Message Board older than one year ago

The launch of Batman: Arkham City hasn’t been totally smooth, with some copies of the game either not including codes for the Catwoman downloadable content (which is acting as the game’s online pass equivalent) or the codes included simply not working.

If you’re going to make things more complicated for the customer, especially ones buying new, at least get it right, you know?

Warner Bros. claims this issue has affected less than 0.5% of total shipped copies, but given how many people were incensed at how Warner Bros. handled the news of Catwoman to begin with, it’s not a surprise those scorned have been pretty vocal about it.

“While the number of affected versions is very small, WB Games apologises for any inconvenience this has caused and we are committed to getting these issues resolved as quickly as possible,” said the company on its customer service website.

The publisher is asking players to call customer support at 410-568-3680, email support@wbgames.com, or visit community.batmanarkhamcity.com/support.

There have also been reports of the downloadable content itself being corrupted upon download, but Warner Bros. has not made an official comment yet. I downloaded it myself last night without issue, amidst PlayStation Network sluggishness.

• A dated proof of purchase (receipt, invoice) showing the purchase of a NEW copy of the game (not a rented or used copy, nor a copy purchased from eBay)
• Your gamertag for Xbox Live, or your profile for the PSN
• Your email address
• A scan or digital picture of the package and game disc(s)
• A scan or digital picture of the code sheet (both sides).

#batman We've seen our fair share of glitches that take you under the game world's map, and Batman: Arkham City is no exception! More »

• Giant Bomb (5/5): "Getting another chance to use Batman's considerable combat talents as you engage in one of the best fighting systems going today is a joy. The city looks terrific, like it's one step away from just bursting into flames as criminals crawl across every single surface doing... whatever it is that criminals do when they're locked in a city-shaped prison."
• Game Informer (100/100): "The size of the game is daunting. I still have a ways to go to reach 100 percent, but I wouldn't be surprised if I have invested over 60 hours so far. Throw in the new game plus and a dizzying number of combat challenges for both Batman and his feline friend and this game could be one of the biggest and most enjoyable time sinks of the year."
• IGN (95/100): "Batman: Arkham City isn't perfect, but listing the little things I didn't like gets in the way of all the stuff I adored. The voice acting, the challenges, the amazing opening, the unbelievable ending and the feeling of being the Dark Knight -- these are the things that standout looking back. I've beaten this thing twice and still want to call in sick and chase Riddler Trophies. "
• Eurogamer (90/100): "If it's lacking something, it's surprise. Arkham City has nothing that beats the first game's brilliant unveilings and fourth-wall mind-tricks (although it has a go at an equivalent) and it can't trump the central, crucial realization that somebody had finally made a Batman game that was enriched by its license rather than subtly crippled by it. Instead, though, you get refinement: better bosses, slicker animation, and more to think about on a second-to-second basis."